The Admissions Process

There are many common misconceptions surrounding drug rehab and what is necessary to be admitted into such a program. At Clearbrook Treatment Centers, we understand that seeking help can feel like an overwhelming task. Nevertheless, our team has skillfully designed an Admissions process that is both efficient and straight-forward, making this time as comfortable as possible.

From the moment someone contacts our Admissions Department, they are met with the warmth and compassion that embodies Clearbrook as a whole. The dedication of our highly trained professionals can be found at any time, as our Specialists are available by phone 24 hours a day to assist prospective patients and their loved ones. During the time of the initial assessment, there are two sets of criteria our Specialists must gather in order to first determine if the individual is appropriate for our level of care.

General Admission Criteria

  • The individual must be suffering from a substance abuse disorder
    • We treat various drug addictions; please consult with our Admissions Specialists for a full list.
  • The patient must be able ambulatory and able to participate in programming.
  • The patient must be at least 18 years or older

After this information has been confirmed, our Admissions Specialists will then begin an intake assessment over the phone with the prospective patient. This is where our Specialists will gather the bulk of pertinent information to further determine the appropriate level of care.

Patient Specific Criteria

  • Demographic information including, name, address, phone number, birthdate, gender, social security number, etc.
  • Patient’s drug and/or alcohol use, including history of use, duration of use, drug(s) of choice, and quantity of use
  • Prior Treatment/Recovery History
    • Has the prospective patient been to drug and alcohol treatment in the past?
      • If so, when and what were the outcomes?
    • Has the patient been sober/practiced abstinence in the past?
  • Family History
    • Do immediate/extended family members struggle, or have struggled, with substance abuse at any point in their lifetime?
  • Medical History
    • Are there any current medical issues our staff and medical team needs to be aware of?
      • If applicable, current medications lists and prescribing doctor information may be required.
  • Legal History
    • Does the prospective patient have any current legal charges?
      • If so, court dates or contact information for lawyers and/or probation officers may be required.
    • Does the prospective patient have a past legal history?
  • Mental Health History
    • Has the patient ever been diagnosed with a mental health condition(s) at any point in their lifetime?
      • If so, diagnoses, current medications lists, and prescribing doctor information may be required.
  • Insurance Information
    • At this time, our Admissions Specialists will also gather health insurance benefit information to verify if our level of care if covered by the patient’s policy.
    • At the time of intake, please have your insurance information easily accessible.

After this process is complete, our Admissions Department will work closely together to determine if the prospective patient is appropriate for our level of care, based on the information gathered during the intake assessment. If the patient is deemed appropriate for our services, the Specialist handling the case will then schedule a time and date for admission to Clearbrook Treatment Centers.

At the time of arrival to our facility, the patient will be first greeted by our Admissions Team, where they will meet for a short time and go over additional paperwork. This step is crucial in order to ensure that we have all of the necessary information on file, including emergency contact information and permission to speak with designated individuals about the patient’s care. Our services are 100% confidential, from the time you speak with our Specialists on the phone, during your stay, to the time of discharge, and indefinitely thereafter. We will only speak with family, friends, or other outside parties about your care if you permit us to. This requires a written and signed consent form, which our Specialists will discuss with at the time of admission.

Once this step is complete, the patient will then meet with our medical and nursing team, where a thorough medical history will be performed. This is to determine the best course of detoxification, if applicable. While some individuals may use similar substances, the detox process can vary from person to person, depending on medical history, current medications, allergies to medications, age, and so on. What may be beneficial for one individual, could be potentially harmful to another, so detoxification is always done on an individual basis.

After meeting with our medical team and getting settled into your room, you will then have the opportunity to meet other members of the patient community, including a buddy that will be assigned to you. Your buddy will be a senior member of the patient community, who will introduce you to other community members and show you around campus. They will be with you for the first few days, as you get acclimated to your surroundings and learn the daily schedule of meetings, groups, and other activities. Also on your first day, you will be greeted by your primary counselor who will handle your individual case for the duration of your stay. At this time, they will schedule a time to meet with you for your first individual session, and provide you with reading material that you will incorporate into your clinical groups and sessions.

At Clearbrook Treatment Centers, our daily operations are based upon the philosophy that “Patients Come First.” Everyone at Clearbrook, from our Maintenance Department to the Administrative Team, will always work on behalf of the patient and advocate for their best interest. It is our number one goal that you are met with care, compassion, and understanding during your time with us, and we make every effort to ensure that you are provided with the highest quality of services.

Clearbrook Treatment Centers Accepts Most Major Insurances

Pennsylvania Employees Benefit Trust FundOptumBlueCross BlueShieldHighmarkAetnaCignaGeisingerUnited HealthcareView All